Introduction About Client
The beneficiary of the project is Mr. Munna Mahanthi. He is a Managing Director of Priyanka Saree Mandir, Vizag, Andhra-Pradesh. He has around 1k customers who purchase stock from him.
To maintain the records, the Client was using the normal book and assigned one page for each client. If someone in his customer’s list asked for the total due it will take a minimum of 10-15 mins to fetch the records and we can imagine what if the book is not with him?
Due to a lack of proper records and maintenance, he also had to face another problem. An employee of his own business started taking advantage of this thing and doing wrong things. Whenever an employee was sent for collection, he used to fraud. For example, if a customer is paying Rs 5000 he used to show only Rs 2000.
Now the client has only one solution that he throws employees out of his job. But this remains a temporary solution. He wanted a permanent solution. So, a client came to Skygoal Tech for his problem.
Our team started working and designed solutions to manage all the customer’s data along with opening and closing balances. Our team developed a tool that maintains all data like the total no of the customer, the total amount received, total collection day-wise, detailed information about customers, and other information with comprehensive reports within four days.
Now with our solution client can fetch all the pending due of customers within less than 2 secs. He can manage the customer records very easily. The client has not afraid of fraud anymore. Now he is very happy.
Glimpse of Our Solution
Results That Provided Value To Our Customer
- Saves Time
- Maintain Data at One Place
- Easy to Access
- Provides High Level Transparency
- Give Detailed Reporting
- Send Notification on Any Transaction
- Can Use Anytime and Anywhere
For us, there is only one thing that matters, CUSTOMER SATISFACTION.